San Francisco
United States · UTC−7 · PDT
--:--Out of hours
Where the company is run: go-to-market, partnerships, and the guide relationships in North America.
2 peopleStandup at 09:00 local
Eight people. Two cities. Ten hours apart.
San Francisco runs the company. Damascus builds the product. The ten hours between them are not a problem we tolerate — they are the reason everything important here gets written down.
- People
- 8
- Offices
- 2
- Hours of overlap
- 3
Now, UTC--:--SFO --:-- · DAM --:--
Shared window 15:00–18:00 UTC
Two offices, ten hours apart
San Francisco opens as Damascus is finishing. We share three hours a day — 15:00–18:00 UTC — and one fifteen-minute standup inside them.
Damascus
Syria · UTC+3 · EEST
--:--Out of hours
Where the product is built: engineering, iOS, QA, and everything that ships.
6 peopleStandup at 19:00 local
Outside the shared window. Whatever is needed gets written down for the morning.
All eight of us
Two in San Francisco, six in Damascus. Pick a card to see exactly what that person owns — if it is not on this list, it is not being worked on.
Four rules that make ten hours work
Written first
Ten hours apart means a decision made out loud is a decision half the company missed. It goes in the doc or it did not happen.
One standup, 16:00 UTC
Nine in the morning in San Francisco, seven in the evening in Damascus. Fifteen minutes, both offices, every working day.
Three hours of overlap
We are online together 15:00–18:00 UTC. Outside that window nobody is expected to answer — questions get queued, not chased.
Damascus builds, and decides
The office that writes the code owns the technical call. San Francisco brings the problem and the customer, not the solution.
Hiring
Be the ninth
We are eight, so a hire moves the company by twelve percent. That is why we move slowly, give the range in the first email, and answer within five working days.
Next all-hands standup
--h --m
16:00 UTC · 09:00 San Francisco · 19:00 Damascus